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Published on Thursday, July 16, 2015 | Updated on Sunday, May 13, 2018

The digital transformation of the banking industry

Changing consumer habits and the new competitive environment are forcing banks to digitalise as a matter of urgency. We have identified three successive stages in a bank’s digitalisation process: responding to the new competition, technological adaptation and strategic positioning.

Documents to download

Report (PDF)

Observatorio_Banca_Digital_vf Spanish July 16, 2015
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Report (PDF)

EN_Observatorio_Banca_Digital_vf English July 16, 2015
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